Precedent corpus / CNIL (France)
ORANGE SA
CNIL (France) case SAN-2024-019, decided . EUR 50M.
We have not checked whether this decision was appealed. This is not a statement that no appeal exists.
What the regulator decided
Orange displayed commercial advertisements between users' email messages in its webmail interface, a form of electronic prospecting requiring prior consent under Article L. 34-5 CPCE that Orange did not obtain; and continued to read information stored on users' terminals through cookies after the user had withdrawn consent, in breach of Article 82 of the French Data Protection Act.
Primary source
Regulator-owned URL. Quote this in legal briefs and academic citations.
https://www.legifrance.gouv.fr/cnil/id/CNILTEXT000050760620Archived snapshot
Wayback Machine snapshot of the primary source. Use this when the regulator URL might be refactored or expire.
https://web.archive.org/web/20250115153852/https://www.legifrance.gouv.fr/cnil/id/CNILTEXT000050760620ConsentMark interpretation
Operator-readable note on how this case shapes the ConsentMark scanner narrative. Not a legal opinion; cites the primary source.
Anchors two distinct principles in one decision: ad units in a webmail inbox are prospecting under Article L. 34-5; and a consent-withdrawal signal must stop downstream reads as well as future writes. The consent-withdrawal limb is the more novel of the two, because it reaches the post-CMP-update flow.
Verification trail
Checked against the primary source on 27th May 2026. Next review 27th November 2026.
Cite this case
@misc{consentmark-precedent-cnil-san-2024-019,
author = {{ConsentMark}},
year = {2024},
title = {CNIL (France) SAN-2024-019 - ORANGE SA},
howpublished = {\url{https://www.consentmark.com/precedent/cnil-san-2024-019}},
note = {ConsentMark methodology v7.8.1}
}ConsentMark. (2024, November 14). CNIL (France) SAN-2024-019 - ORANGE SA. Methodology v7.8.1. https://www.consentmark.com/precedent/cnil-san-2024-019[CNIL (France) SAN-2024-019 - ORANGE SA - ConsentMark](https://www.consentmark.com/precedent/cnil-san-2024-019)CNIL (France) SAN-2024-019 - ORANGE SA - ConsentMark, 2024-11-14, methodology v7.8.1, https://www.consentmark.com/precedent/cnil-san-2024-019