Twitter International Company

DPC (Ireland) case IN-19-6-1, decided 2022-04-27. No monetary penalty (reprimand or guidance).

What the regulator decided

Twitter required photographic identification to verify the identity of a complainant requesting erasure under Article 17, despite the complainant being authenticated to the account, breaching Articles 5(1)(c) and 6(1) GDPR; Twitter also failed to process the erasure within the statutory period in Article 17(1) and did not inform the data subject of the action taken within one month as required by Article 12(3) GDPR.

Primary source

Regulator-owned URL. Quote this in legal briefs and academic citations.

https://www.dataprotection.ie/sites/default/files/uploads/2022-06/Twitter%20International%20Company%20%20-%20Decision%20for%20publishing.pdf

ConsentMark interpretation

Operator-readable note on how this case shapes the ConsentMark scanner narrative. Not a legal opinion; cites the primary source.

Reprimand under Article 58(2)(b) GDPR; no administrative fine. The earliest of the DPC's "no ID-document for rights requests" reprimands - companion to Groupon IN-20-37-1 and Airbnb IN-20-38-1. Cite when a service requires a passport image for a rights request from an authenticated user.

Verification trail

Verified by: donal
Verified at: 2026-05-27
Review due: 2026-11-27

Cite this case

Pick the format that matches where you are pasting. The methodology version is preserved in every variant so the citation stays verifiable after future methodology changes.

BibTeX

@misc{consentmark-precedent-dpc-in-19-6-1,
  author       = {{ConsentMark}},
  year         = {2022},
  title        = {DPC (Ireland) IN-19-6-1 - Twitter International Company},
  howpublished = {\url{https://www.consentmark.com/precedent/dpc-in-19-6-1}},
  note         = {ConsentMark methodology v1.3}
}

APA

ConsentMark. (2022, April 27). DPC (Ireland) IN-19-6-1 - Twitter International Company. Methodology v1.3. https://www.consentmark.com/precedent/dpc-in-19-6-1

Markdown

[DPC (Ireland) IN-19-6-1 - Twitter International Company - ConsentMark](https://www.consentmark.com/precedent/dpc-in-19-6-1)

Plain text

DPC (Ireland) IN-19-6-1 - Twitter International Company - ConsentMark, 2022-04-27, methodology v1.3, https://www.consentmark.com/precedent/dpc-in-19-6-1