Precedent corpus / ICO (United Kingdom)

23andMe, Inc.

ICO (United Kingdom) case 23andme-2025-06, decided 2025-06-05. EUR 2,700,000.

What the regulator decided

Credential-stuffing attackers reused passwords from unrelated breaches to log into 23andMe accounts and, via the DNA-Relatives feature, exfiltrated the genetic and personal data of around 155,592 UK users; 23andMe had not mandated multi-factor authentication, took four days to shut compromised accounts and force resets, and notified the ICO ten days late, breaching Articles 5(1)(f), 32(1) and 33(1) UK GDPR.

Primary source

Regulator-owned URL. Quote this in legal briefs and academic citations.

https://ico.org.uk/media2/kclbljpo/23andme-penalty-notice.pdf

ConsentMark interpretation

Operator-readable note on how this case shapes the ConsentMark scanner narrative. Not a legal opinion; cites the primary source.

EUR amount approximate. Joint enforcement with the Office of the Privacy Commissioner of Canada. Cite when a scanner finds a high- sensitivity service (genetics, health, financial) without mandatory MFA and without compromised-credential checking - the ICO frames optional MFA on a high-risk service as a 32(1) breach.

Verification trail

Verified by
donal
Verified at
2026-05-27
Review due
2026-11-27
Cite this case

Pick the format that matches where you are pasting. The methodology version is preserved in every variant so the citation stays verifiable after future methodology changes.

BibTeX
@misc{consentmark-precedent-ico-23andme-2025-06,
  author       = {{ConsentMark}},
  year         = {2025},
  title        = {ICO (United Kingdom) 23andme-2025-06 - 23andMe, Inc.},
  howpublished = {\url{https://www.consentmark.com/precedent/ico-23andme-2025-06}},
  note         = {ConsentMark methodology v1.3}
}
APA
ConsentMark. (2025, June 5). ICO (United Kingdom) 23andme-2025-06 - 23andMe, Inc.. Methodology v1.3. https://www.consentmark.com/precedent/ico-23andme-2025-06
Markdown
[ICO (United Kingdom) 23andme-2025-06 - 23andMe, Inc. - ConsentMark](https://www.consentmark.com/precedent/ico-23andme-2025-06)
Plain text
ICO (United Kingdom) 23andme-2025-06 - 23andMe, Inc. - ConsentMark, 2025-06-05, methodology v1.3, https://www.consentmark.com/precedent/ico-23andme-2025-06