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ConsentMark
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L
Chat & SupportHigh complexity

LivePerson

by LivePerson Chat

All product names, logos, and trademarks are the property of their respective owners. Their inclusion here is for identification purposes only and does not imply endorsement by Obscurity Ltd.

Sets cookies
No
Sends PII
No
Cross-site tracking
No
Consent required
Functional

Overview

Conversational cloud platform providing live chat, chatbots, and messaging across web, mobile, and social channels. The lptag.liveperson.net tag loads the chat widget and visitor tracking runtime.

Detection capabilities

Signature count
1
Detection methods
network
Property types
hostname

Performance impact

Performance Impact

Script size
150 KB
Requests per page
2

Common mistakes

  • 1Loading the LivePerson tag with proactive-engagement rules before obtaining consent
  • 2Not disclosing chat transcript retention in the privacy notice
  • 3Storing chat transcripts containing personal data without defined retention periods

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Qualified

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Scan your site for LivePerson Chat

Run a free ConsentMark scan to see how LivePerson Chat is loading on your site, whether it respects consent, and where governance gaps exist across your wider tag estate.

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