Overview
Product analytics and in-app guidance platform. Tracks feature usage, user journeys, and product engagement. Provides in-app guides, tooltips, and surveys. Used by product teams to understand feature adoption and guide users.
Detection capabilities
- Signature count
- 1
- Detection methods
- network
- Property types
- hostnamepathname
Performance impact
Performance Impact
- Script size
- 60 KB
- Requests per page
- 1
Common mistakes
- 1Not configuring page URL sanitisation, allowing Pendo to capture URLs containing personal data
- 2Treating in-app guidance and product analytics as a single consent category when they have different requirements
- 3Passing personal data in visitor metadata when anonymous identifiers would suffice for product analytics
Compliance considerations
Collects detailed product usage data including page views, feature interactions, and user metadata. Auto-captures page URLs and click targets. In-app guides may be considered functional, but analytics tracking requires consent. EU data residency available. Configure data suppression for sensitive page elements and URLs.
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